Why won't my grocery coupons print?
If you're experiencing problems printing coupons there may be a few reasons:
1. You don't have a printer or your printer isn't turned on.
You must have a printer - and it must be turned on, loaded with paper, and have enough toner, etc. - in order for coupons to print. If your printer is a multi-function device (print, fax, copy, scan) please make sure the default printer is the print function, not the fax function.
2. You may not have permission to download programs on your computer or you are using software that blocks the installation.
If you are trying to print coupons at work or from a computer at a library, Internet cafe or university, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our coupons there.
You might also be running software that prevents installation on your computer. Please make sure to turn off any anti-virus software or any anti-spyware or adware software. While we have attempted to work with most of the major publishers of such software to ensure that our Coupon Printer is not blocked, there may be programs that block the installation, or put up a warning that you are about to install a program. You should choose to allow the installation.
3. The security settings in your browser are set too high.
If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation. Modern browsers make you jump through a few hoops to install plugins, but it's worth it!
4. Your browser or operating system is incompatible.
Our coupon printing technology may not work with older browsers. Coupon printing is supported on Windows Operating Systems 2000, XP, and Vista when used with FireFox 2.0+, and Internet Explorer 6+. Coupon printing is also supported on Macintosh on Macs running OSX 10.4 (Tiger) or 10.5 (Leopard), and using Apple's Safari 2.0+ browser. For users experiencing issues printing coupons with AOL's web browser, we recommend using Mozilla Firefox instead.
5. Your Internet Cookies have become Corrupted.
Extended online browsing may cause your temporary cookie files to corrupt and prevent you from printing coupons. For instructions on how to clear all cookies on your computer click here.
6. If you are still experiencing issues you can contact us directly.
I can't find my coupon?
The coupon may have expired. Some of the coupons that CouponSurfer.com
gets may only be available for a short time period (such as a couple of
days). If you get a coupon alert, it's a good idea to make a purchase before
it expires. Click here for a list of recently expired coupons.
How can I show the latest grocery coupons on my website, blog, facebook
page,etc...?
Display the latest grocery coupons on your website, blog, facebook pages and more. These gadgets automatically update throughout the date as new coupons become available.
A. Regular List - Auto Updates. Click here to get the code.
B. Horizontal Scrolling List. Cut and paste the selected code.
C. Version for Google.com Page.
Click here to add to your Google page.
Please contact us here if you have any questions or need any assistance.
How do I redeem a coupon?
CouponSurfer.com Offers 2 types of Coupons:
1. On-line Coupon - These coupons are used at On-line Stores like Buy.com,
PETsMART.com, and others.
On-line coupons can be redeemed by clicking on them. Once you click on them
you will be taken to a retailers web site (i.e. PETsMART.com) where you can use
the coupon to make a purchase. In some cases it may be necessary to enter a
specific code or password on the retailers web site to get the discount. If
this is the case, specific instructions are included on the coupon.
2. Printable Coupon - These coupons are printed out and taken in to a
physical store (i.e. Burger King). Printable coupons are redeemed by
printing them out. These coupons may also contain bar codes or other
information so they can be scanned in at the register.
How can I create a shopping list?
One of the unique features of CouponSurfer.com is the ability to create your own custom shopping list. This makes it easier to shop by eliminating the need to create a new shopping list each time. To create your personal shopping list, just enter the name of the items you would like in your list. To make it easier we have created a list of commonly suggested items to add to your list. Once this list is created, you can search for coupons that match any product in your shopping list, add and remove items at any time. Once you are happy with your shopping list, go ahead and print it out.
How come my CouponSurfer ID or password doesn't work?
Your CouponSurfer ID and password are case sensitive. For example, if your password is "coupons", it can't be typed as "COUPONS" or "Coupons" Your CouponSurfer ID must be typed in all lowercase. If you aren't able to sign in with either your CouponSurfer ID or password, you should go to Password Recovery where you can get your existing CouponSurfer ID and password, sent to your email address.
What if I forgot my CouponSurfer ID or password?
If you forgot your CouponSurfer ID or password, you should go to Password Recovery where you can get your existing CouponSurfer ID and password, sent to your email address.
How do I update my user information?
You can update your user information at any time by going to User Profile. To change your CouponSurfer user name, contact CouponSurfer Support.
To deactivate your account, click here.
How can I get alerted of new coupons?
Unlike the coupons in the Sunday paper, CouponSurfer.com receives new coupons in a continuous fashion throughout the week. While we certainly encourage you to visit the site often, we realize your time is very valuable,
so CouponSurfer offers three ways to get automatically notified:
1. Customized New Coupon Email Alerts service that sends you email notification when new coupons arrive for any products you have selected.
2. Your Google Homepage. Add the CouponSurfer Google Gadget to your Google homepage today. With a quick glance you can effortlessly
print the newest grocery coupons. CouponSurfer updates coupons several times per day. Our gadget will ensure you never miss a coupon again.
3. Subscribe to the CouponSurfer Grocery RSS feed. Your browser will automatically display the latest coupons as they are made available on CouponSurfer.
How come I'm no longer getting CouponSurfer Newsletters?
Make sure you add newsletter@couponsurfer.com to your address book. Please visit here to subscribe to our weekly newsletter.
How come I'm no longer getting CouponSurfer New Coupon Alerts?
Make sure you add newcoupons@couponsurfer.com to your address book. Please visit here to subscribe to our new coupon alerts.
Why do some coupons seem to disappear after I use them?
Some CouponSurfer.com coupons are limited in the number of times they can be downloaded by each individual. If you have already downloaded the coupon the maximum number of times, it will no longer be available for additional downloads. Coupons that are limited have specific instructions letting you know the maximum number of times you can redeem them.
Why is my supermarket not accepting grocery coupons printed from CouponSurfer?
There are very few stores with a corporate policy to turn down Internet coupons:
- A&P Food Emporium
- Brooks Pharmacy
- Duane Reade
- Food Town
- Giant Eagle
- King Kullen
- Kmart
- Reasons
- Shopper Food
- Stater Brothers
If you are encountering another store that will not take the coupons, it is likely due to the individual
store manager's decision. We recommend that you fill out an in-store complaint as they are preventing
you from saving money.
You may also click here to print out a letter to give to
the store manager that explains why they should accept these coupons.
If you have any further questions, please let us know at couponsurfer@smartsource.com
More information about using grocery coupons
You know the saying that if it sounds too good to be true, it is? Well, it's true. Here are a few rules about how coupons work. Some are obvious, a few are less well known:
1. You can't photocopy coupons.
2. You can't scan coupons back into your computer to make copies (such as PDFs)
3. You can't alter or remove any of the language or codes on a coupon.
4. You can't give your coupons to anyone else. Many people don't understand this. The "not transferable" language printed on grocery coupons means that it is not legal to give your coupons to anyone else. This makes buying and selling coupons through auction sites, such as eBay, illegal. You can't get around the rule by saying that you're selling your time instead of the coupons for auctions (some people are very creative, but still wrong!)
5. You can't invent your own coupons and pretend they're real.
SmartSource, our partner in savings, is the largest supplier of grocery coupons in the country. They're the company that puts coupons in your Sunday paper, coupons at shelf in stores (the machines with the red blinking lights) and for the last few years, supplying coupons on the Internet. They put them in so many locations so they're easy to access for free!
Why do I need to register to redeem the CouponSurfer.com coupons?
The registration process enables us to give you higher value coupons. Registration is fast, free, and your privacy is assured. In certain cases, coupons may be targeted to your registration information (i.e. if you have pets you may get coupons for pet food).
How can I avoid having to enter my CouponSurfer ID and password everytime I visit CouponSurfer?
To automate your login, first login then click here and then select Yes for Automate Login.
Do you offer dollar off or Percent off coupons?
Yes, we do. You can get a list of our dollar off coupons here.
How can I find out more information about CouponSurfer.com? I would like to promote my coupon on CouponSurfer.
About CouponSurfer.com contains more information about CouponSurfer.com including contact information.
Do you have any Canadian coupons?
Please click here to view all the available coupons we have for Canada.
How do I use the CouponSurfer RSS feed?
RSS is a way to get updated coupons from CouponSurfer directly to your computer without having to visit
the CouponSurfer website. If you choose, you can click on a hypertext link to visit our site to get the complete coupon.
RSS is not delivered as email. Your computer automatically alerts you when CouponSurfer adds new coupons.
To get RSS, you need to use a program known as a RSS News Aggregator (also called news reader) to collect, update and read RSS feeds.
Click here to choose
from a list of RSS readers.
CouponSurfer's RSS Feed is the best way to keep track of all our
latest coupons.
To get the feed for All Coupons, point your RSS news reader to http://www.couponsurfer.com/rss2.xml
To get the feed for Grocery Coupons point your RSS news reader to http://www.couponsurfer.com/rss4.xml
Your newsreader will automatically display the latest coupons as they are made available on CouponSurfer.
Does CouponSurfer.com offer an affiliate program?
Yes we do. Please see http://www.couponsurfer.com/affiliate.cfm for
information on how you can start making money today.
I still have a question. What do I do?
Please contact us here and we will do our best to answer you.
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